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High-Speed Hand Dryer Installation at Dubai International Airport (DXB)

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Project Overview

Item

Details

Project Name

Dubai International Airport Terminal 3 Restroom Upgrade

Location

Dubai, UAE

End Customer

Dubai Airports Company

Distributor Partner

Al-Futtaim Engineering (UAE)

Product Supplied

Modun MD-898H High-Speed Jet Hand Dryer

Quantity

320 units

Installation Date

March 2024

Project Value

USD 85,000

Challenge

Dubai International Airport (DXB) is one of the world's busiest airports, serving 90+ million passengers annually. Terminal 3 restrooms experience extreme high traffic — over 50,000 uses per day per restroom block. The existing warm-air hand dryers were slow (30-40 second drying time), consumed high energy, and frequently broke down, causing passenger complaints and high maintenance costs.

 

Drying time too long — passengers bypassed hand drying, compromising hygiene

High energy consumption — 2000W+ per unit, costly for 24/7 operation

Frequent breakdowns — maintenance team overwhelmed with repair requests

Noise level too high — 85dB caused discomfort in the terminal

Solution

Al-Futtaim Engineering, a leading UAE facility management company, selected Modun MD-898H High-Speed Jet Hand Dryers as the replacement solution after a 3-month evaluation of 5 leading brands. The key decision factors were drying speed, energy efficiency, durability, and noise level.

 

Requirement

Modun MD-898H Solution

Fast drying

100 m/s jet air, 10-15 seconds drying time

Energy saving

1800W max, sensor-activated, 80% energy saving vs warm-air dryers

Durability

ABS anti-bacterial housing, tested to 1,000,000 cycles

Noise control

72 dB — 13 dB quieter than previous units

Hygiene

Optional HEPA filter removes 99.9% of bacteria

Installation & Implementation

320 units were installed across 16 restroom blocks in Terminal 3 over a 2-week period during nighttime (22:00-05:00) to avoid disrupting passenger flow. Modun provided:

 

Pre-installation site survey and electrical load assessment

Custom mounting bracket design to fit existing wall cutouts

On-site installation supervision by Modun technical team

Staff training on operation, maintenance, and troubleshooting

Results & Benefits

Metric

Before (Warm-Air Dryer)

After (Modun MD-898H)

Improvement

Avg Drying Time

35 seconds

12 seconds

66% reduction

Energy Cost per Year

$320 / unit

$95 / unit

70% reduction

Noise Level

85 dB

72 dB

13 dB reduction

Maintenance Calls / month

8-12

1-2

80% reduction

Passenger Satisfaction (survey)

62%

91%

29 pp increase

Client Testimonial

Ahmed Al-Mansoori

Ahmed Al-Mansoori, Facilities Director, Dubai Airports Company

"The Modun hand dryers have transformed the restroom experience at Terminal 3. Our maintenance team reports an 80% reduction in service calls, and passenger feedback has been overwhelmingly positive. The energy savings alone will pay back the investment within 18 months. We are now standardizing Modun hand dryers across all Dubai Airport terminals."

Key Takeaways

High-traffic locations demand fast, durable hand dryers — jet air technology is the proven solution.

Energy efficiency matters — sensor-activated operation saves significant operating cost in 24/7 facilities.

Low noise is critical in airports, hotels, and offices — acoustic design should be prioritized.

Partner with an experienced manufacturer — Modun's technical support ensured smooth installation with zero downtime.

 

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